What happens when one of your major suppliers goes bust?
At Woods we are very proud to make as much of our menu as
possible from scratch, buying in fresh ingredients and preparing
each of the dishes on our menus, from soups to stock for our
sauces, to our own ice cream. However, one aspect of our menu
we don’t prepare ourselves is our bread. This is because we have
found and been using for quite a few years now, a very nice
artisan bakery who supplies us with bread which is of a much
higher quality than we could make ourselves.
So imagine my dismay last Saturday, arriving into work to the news
that my baker has gone bust. Gone, poof, vamoosed! Just like that!
No warning, one day the bread is there, the next it’s gone! Now what
am I supposed to do?
What’s the saying? You don’t what you’ve got until it’s gone!! Well,
I’ve spent the last couple of days trawling the internet, phoning
bakers, visiting local bakeries, all in the hope that one might be
able to supply me both with the high quality bread I’ve been used
to in the past AND the quantity I need. Woods is a busy restaurant
and the majority of our customers order bread, some even go for
second helpings, so you can imagine the number of loaves we
require each week. My wife even went to the local farmer’s market
on Sunday to check out suppliers for me. But as yet, nothing fits!
Maybe my expectations are too high, but why not? My customers
expect the best, how can I serve them something which I don’t think
is good enough for them. One bakery I spoke to, when asked what
types of bread they do, answered white, brown and granary! Our
usual varieties include curried, tomato and herb, olive, walnut, onion,
donkle and wholemeal, so I’m sorry Mr Baker, that’s just not going to
cut it with my customers!
Another I visited used Tesco value tomato puree for their tomato
flavoured bread, and their olive bread included some manky looking
olives from a cheap looking jar. Whilst I know we’re in a recession
and everyone is trying to keep costs low, using cheap supermarket
ingredients is not good enough! You expect me to spend money with
you, you have to give me a quality product that I’m prepared to pay for.
So the search goes on and in the meantime, it looks like for now,
my chefs will be getting dusty with the flour and needing, proving,
knocking back and baking copious batches of our own loaves. At
least we can truly say we make EVERYTHING on our menus.
Wesley Hammond
Head Chef,
Woods Brasserie.
